Does Pipedrive or Zoho CRM have a free plan?

Zoho CRM has a free plan. Pipedrive does not, though it offers a free trial.

How long is the Pipedrive and Zoho CRM free trial?

Pipedrive offers a 14-day free trial, and Zoho CRM offers a 15-day free trial.

Which is easier to use, Pipedrive or Zoho CRM?

In VERILO's editorial assessment Pipedrive is the easier of the two, scoring 4 out of 5 against 3 for Zoho CRM. That is a judgement about how quickly a new team gets productive, not a measured benchmark.

Pipedrive vs Zoho CRM

Pipedrive and Zoho CRM are the two CRMs small sales teams shortlist when HubSpot's paid tiers look expensive. Both are built around a pipeline, and the difference is scope: Pipedrive does sales and stops, Zoho CRM sits inside a suite of fifty-plus Zoho products you may end up using.

Which should you choose?

Choose Pipedrive if

Small sales teams that live in their pipeline
Agencies and consultancies tracking deals and follow-ups
Teams that want a CRM their reps will actually update

Visit Pipedrive

Choose Zoho CRM if

Small businesses that want a full-featured CRM at a low price
Teams already using Zoho Books, Desk or Mail
Companies that need custom modules and guided sales processes

Visit Zoho CRM

Cheapest to start

Not confirmed

Free plan

Zoho CRM

Highest editor rating

Pipedrive · 4.4

Comparison of Pipedrive and Zoho CRM
Compare	Pipedrive Visit site	Zoho CRM Visit site
Free plan	No	Yes
Free trial	Yes	Yes
Starting price	From $24/mo	From $20/mo
Editor rating	4.4	4.2
Ease of use	Easy (4/5)	Moderate (3/5)
Category	Sales & CRM	Sales & CRM
Pricing model	No free plan. Four seat-priced tiers billed monthly: Lite $24, Growth $49, Premium $79 and Ultimate $99 per seat per month, each roughly 40 percent cheaper billed annually ($14/$39/$59/$79). LeadBooster, Projects, Campaigns, Web Visitors and Smart Docs are paid add-ons. 14-day free trial, no card required.	Free edition for up to 3 users. Standard is approximately $20 per user per month ($14 billed annually), Professional approximately $35 ($23 annually), Enterprise approximately $50 ($40 annually), Ultimate approximately $65 ($52 annually).
Plans	Lite — $24/user/mo Growth — $49/user/mo Premium — $79/user/mo Ultimate — $99/user/mo	Free — Free Standard — $20/user/mo Professional — $35/user/mo Enterprise — $50/user/mo
Platforms	Web, iOS, Android, Browser extension, API	Web, iOS, Android, Browser extension, API
Integrations	Calendly, Gmail, Google Workspace, Mailchimp, Make, Microsoft 365, Outlook, Slack, Zapier, Zoom	Gmail, Google Workspace, Mailchimp, Microsoft 365, Outlook, QuickBooks, Shopify, Slack, WhatsApp, Zapier
Best for	Small sales teams that live in their pipeline Agencies and consultancies tracking deals and follow-ups Teams that want a CRM their reps will actually update	Small businesses that want a full-featured CRM at a low price Teams already using Zoho Books, Desk or Mail Companies that need custom modules and guided sales processes
Pros	Fast, visual pipeline that sales reps adopt quickly Two-way Gmail and Outlook sync with templates and tracking Straightforward automation builder for follow-ups Good mobile apps with call logging Transparent per-seat pricing with a real trial	Free edition for up to three users with core CRM features Low per-user pricing across all paid tiers Deep customization: custom modules, layouts and blueprints Strong automation and approval workflows on Professional and above Tight integration with Zoho Books, Desk, Campaigns and Mail
Cons	No free plan, and email sync requires the Advanced tier Lead generation, visitor tracking and projects are paid add-ons Reporting is adequate but less flexible than enterprise CRMs Limited marketing and support features compared with all-in-one suites	Dense interface with a noticeable setup and learning curve Some features feel dated compared with newer CRMs Best experience depends on adopting other Zoho products Support quality varies by plan and region
AI assistant	Yes	Yes
API access	Yes	Yes
Custom fields	Yes	Yes
Email sync (Gmail / Outlook)	Yes	Yes
Forms & surveys	No	Yes
Import & export	Yes	Yes
Lead scoring	Yes	Yes
Meeting scheduling	Yes	No
Mobile app	Yes	Yes
Quotes & invoices	Yes	No
Reporting & dashboards	Yes	Yes
Roles & permissions	No	Yes
Visual pipeline	Yes	Yes
Workflow automation	Yes	Yes

Common questions

Does Pipedrive or Zoho CRM have a free plan?: Zoho CRM has a free plan. Pipedrive does not, though it offers a free trial.
How long is the Pipedrive and Zoho CRM free trial?: Pipedrive offers a 14-day free trial, and Zoho CRM offers a 15-day free trial.
Which is easier to use, Pipedrive or Zoho CRM?: In VERILO's editorial assessment Pipedrive is the easier of the two, scoring 4 out of 5 against 3 for Zoho CRM. That is a judgement about how quickly a new team gets productive, not a measured benchmark.

Our verdict

Zoho CRM is the more forgiving entry: it keeps a free edition for up to three users where Pipedrive has no free plan at all, and Pipedrive's own entry tier, Lite, is $24 per seat per month. Pipedrive is the easier of the two to actually run, scoring 4 out of 5 for ease of use against Zoho's 3, and VERILO rates it 4.4 to Zoho's 4.2. Choose Pipedrive if the team only needs to sell; choose Zoho CRM if you would rather one vendor covered more of the business.

Visit Pipedrive Visit Zoho CRM

Pipedrive vs Zoho CRM

Which should you choose?

Common questions

Our verdict

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