Pipedrive vs Salesforce Sales Cloud
Pipedrive and Salesforce Sales Cloud sit at opposite ends of the CRM market and get compared anyway, usually by a team that has outgrown a spreadsheet and is deciding how much CRM it really needs. Pipedrive has no free plan; Salesforce now lists a Free Suite at $0, without stating its limits on the pricing page.
Which should you choose?
Choose Pipedrive if
- Small sales teams that live in their pipeline
- Agencies and consultancies tracking deals and follow-ups
- Teams that want a CRM their reps will actually update
Choose Salesforce Sales Cloud if
- Mid-sized and enterprise sales organizations with complex processes
- Companies with a dedicated CRM administrator
- Businesses that need compliance, territories and advanced forecasting
Cheapest to start
Pipedrive · From $24/mo
Free plan
Salesforce Sales Cloud
Highest editor rating
Pipedrive · 4.4
Key differences
- Listed for Pipedrive but not Salesforce Sales Cloud: Import & export, Meeting scheduling and Quotes & invoices.
- Listed for Salesforce Sales Cloud but not Pipedrive: AI agents, Roles & permissions and SSO / SAML.
- Only Pipedrive lists Browser extension among its platforms.
| Compare | Pipedrive |
|---|---|
| Free plan | No |
| Free trial | Yes |
| Starting price | From $24/mo |
| Editor rating | 4.4 |
| Ease of use | Easy (4/5) |
| Category | Sales & CRM |
| Pricing model | No free plan. Four seat-priced tiers billed monthly: Lite $24, Growth $49, Premium $79 and Ultimate $99 per seat per month, each roughly 40 percent cheaper billed annually ($14/$39/$59/$79). LeadBooster, Projects, Campaigns, Web Visitors and Smart Docs are paid add-ons. 14-day free trial, no card required. |
| Plans |
|
| Platforms | Web, iOS, Android, Browser extension, API |
| Integrations | Calendly, Gmail, Google Workspace, Mailchimp, Make, Microsoft 365, Outlook, Slack, Zapier, Zoom |
| Best for |
|
| Pros |
|
| Cons |
|
| AI agents | No |
| AI assistant | Yes |
| API access | Yes |
| Custom fields | Yes |
| Email sync (Gmail / Outlook) | Yes |
| Import & export | Yes |
| Lead scoring | Yes |
| Meeting scheduling | Yes |
| Mobile app | Yes |
| Quotes & invoices | Yes |
| Reporting & dashboards | Yes |
| Roles & permissions | No |
| SSO / SAML | No |
| Visual pipeline | Yes |
| Workflow automation | Yes |
Common questions
- Is Pipedrive cheaper than Salesforce Sales Cloud?
- Pipedrive starts lower, at $24 per user a month against $25 for Salesforce Sales Cloud. Both figures are the entry paid plan as each vendor lists it, checked against its own pricing page. Some vendors quote the annual-billing rate, and higher tiers and add-ons can change the comparison, so price the plan you actually need.
- Does Pipedrive or Salesforce Sales Cloud have a free plan?
- Salesforce Sales Cloud has a free plan. Pipedrive does not, though it offers a free trial.
- How long is the Pipedrive and Salesforce Sales Cloud free trial?
- Pipedrive offers a 14-day free trial.
- Which is easier to use, Pipedrive or Salesforce Sales Cloud?
- In VERILO's editorial assessment Pipedrive is the easier of the two, scoring 4 out of 5 against 2 for Salesforce Sales Cloud. That is a judgement about how quickly a new team gets productive, not a measured benchmark.
Our verdict
Pipedrive is dramatically easier to live with — 4 out of 5 for ease of use against Salesforce's 2 — and starts slightly lower at $24 per user per month against $25. Salesforce is built for organisations of twenty people and up and will go as far as you need; Pipedrive suits teams up to about 200 and stops there. VERILO rates Pipedrive 4.4 and Salesforce 4.3. Unless you already know why you need Salesforce, you probably want Pipedrive.
Go deeper
- Pipedrive review
- Salesforce Sales Cloud review
- Pipedrive alternatives
- Salesforce Sales Cloud alternatives
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