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Pipedrive vs Salesforce Sales Cloud

Pipedrive and Salesforce Sales Cloud sit at opposite ends of the CRM market and get compared anyway, usually by a team that has outgrown a spreadsheet and is deciding how much CRM it really needs. Neither has a free plan.

Which should you choose?

Choose Pipedrive if

  • Small sales teams that live in their pipeline
  • Agencies and consultancies tracking deals and follow-ups
  • Teams that want a CRM their reps will actually update

Choose Salesforce Sales Cloud if

  • Mid-sized and enterprise sales organizations with complex processes
  • Companies with a dedicated CRM administrator
  • Businesses that need compliance, territories and advanced forecasting

Cheapest to start

Not confirmed

Free plan

Neither

Highest editor rating

Pipedrive · 4.4

Comparison of Pipedrive and Salesforce Sales Cloud
ComparePipedrive
Free planNo
Free trialYes
Starting priceFrom $24/mo
Editor rating4.4
Ease of useEasy (4/5)
CategorySales & CRM
Pricing modelNo free plan. Four seat-priced tiers billed monthly: Lite $24, Growth $49, Premium $79 and Ultimate $99 per seat per month, each roughly 40 percent cheaper billed annually ($14/$39/$59/$79). LeadBooster, Projects, Campaigns, Web Visitors and Smart Docs are paid add-ons. 14-day free trial, no card required.
Plans
  • Lite $24/user/mo
  • Growth $49/user/mo
  • Premium $79/user/mo
  • Ultimate $99/user/mo
PlatformsWeb, iOS, Android, Browser extension, API
IntegrationsCalendly, Gmail, Google Workspace, Mailchimp, Make, Microsoft 365, Outlook, Slack, Zapier, Zoom
Best for
  • Small sales teams that live in their pipeline
  • Agencies and consultancies tracking deals and follow-ups
  • Teams that want a CRM their reps will actually update
Pros
  • Fast, visual pipeline that sales reps adopt quickly
  • Two-way Gmail and Outlook sync with templates and tracking
  • Straightforward automation builder for follow-ups
  • Good mobile apps with call logging
  • Transparent per-seat pricing with a real trial
Cons
  • No free plan, and email sync requires the Advanced tier
  • Lead generation, visitor tracking and projects are paid add-ons
  • Reporting is adequate but less flexible than enterprise CRMs
  • Limited marketing and support features compared with all-in-one suites
AI agentsNo
AI assistantYes
API accessYes
Custom fieldsYes
Email sync (Gmail / Outlook)Yes
Import & exportYes
Lead scoringYes
Meeting schedulingYes
Mobile appYes
Quotes & invoicesYes
Reporting & dashboardsYes
Roles & permissionsNo
SSO / SAMLNo
Visual pipelineYes
Workflow automationYes

Common questions

Does Pipedrive or Salesforce Sales Cloud have a free plan?
Neither offers a permanently free plan. Pipedrive and Salesforce Sales Cloud offer a free trial instead.
How long is the Pipedrive and Salesforce Sales Cloud free trial?
Pipedrive offers a 14-day free trial, and Salesforce Sales Cloud offers a 30-day free trial.
Which is easier to use, Pipedrive or Salesforce Sales Cloud?
In VERILO's editorial assessment Pipedrive is the easier of the two, scoring 4 out of 5 against 2 for Salesforce Sales Cloud. That is a judgement about how quickly a new team gets productive, not a measured benchmark.

Our verdict

Pipedrive is dramatically easier to live with — 4 out of 5 for ease of use against Salesforce's 2 — and starts slightly lower at $24 per user per month against $25. Salesforce is built for organisations of twenty people and up and will go as far as you need; Pipedrive suits teams up to about 200 and stops there. VERILO rates Pipedrive 4.4 and Salesforce 4.3. Unless you already know why you need Salesforce, you probably want Pipedrive.

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