Help desks, live chat and knowledge bases
Shared inboxes, ticketing systems, live chat widgets and help centres. The best choice depends on volume, channels (email, chat, WhatsApp, social) and whether you need automation and AI replies.
Describe your situation and VERILO will rank the options in this category against your needs.
Search software, categories and guides
8 tools
Sales & CRM
CRM platform with a free core and paid Sales, Marketing and Service hubs that share one contact database.
Customer Support
Enterprise-grade help desk with ticketing, messaging, voice and a help center on per-agent pricing.
Customer Support
Chat-first customer service platform with a shared inbox, help center and the Fin AI agent.
Sales & CRM
The most widely deployed enterprise CRM, with deep customization, a large app ecosystem and premium pricing.
Marketing
Email, SMS and WhatsApp marketing platform with automation and a built-in CRM, priced by sending volume.
Customer Support
Email-style shared inbox, knowledge base and chat widget for support teams, priced by contacts helped.
Customer Support
Ticket-based help desk from Freshworks with a free tier for two agents and per-agent paid plans.
Customer Support
All-in-one customer messaging platform with live chat, shared inbox and chatbots, priced per workspace.