Freshdesk alternatives

HubSpot

Sales & CRM

CRM platform with a free core and paid Sales, Marketing and Service hubs that share one contact database.

Zendesk

Customer Support

Enterprise-grade help desk with ticketing, messaging, voice and a help center on per-agent pricing.

Salesforce Sales Cloud

Sales & CRM

The most widely deployed enterprise CRM, with deep customization, a large app ecosystem and premium pricing.

Intercom

Customer Support

Chat-first customer service platform with a shared inbox, help center and the Fin AI agent.

Brevo

Marketing

Email, SMS and WhatsApp marketing platform with automation and a built-in CRM, priced by sending volume.

Help Scout

Customer Support

Email-style shared inbox, knowledge base and chat widget for support teams, priced by contacts helped.

Crisp

Customer Support

All-in-one customer messaging platform with live chat, shared inbox and chatbots, priced per workspace.