Mixpanel
Event-based product analytics with funnels, retention, cohorts and session replay for web and mobile apps.
Overview
Mixpanel is a product analytics platform that tracks the events users trigger in web and mobile apps and turns them into funnel, retention, flow and segmentation reports. Product managers, growth teams and analysts use it to answer questions such as which onboarding step loses users or which features correlate with retention. Reports are interactive and self-serve, they stay fast on large volumes, and boards collect them into shareable dashboards.
What stands out is the depth of the analysis model: cohorts that can be synced to tools such as HubSpot, Salesforce and Intercom, warehouse connectors that read events directly from Snowflake, BigQuery and other warehouses, and session replay, added in 2024, so a funnel drop-off can be watched rather than inferred. Seats are unlimited on every plan, and the Spark AI feature builds reports from natural-language questions.
Pricing is based on monthly event volume rather than users. The Free plan covers up to 1 million events per month; the Growth plan charges per event above that allowance on a pay-as-you-go basis with volume discounts; Enterprise is custom and adds SSO, advanced permissions and data governance. Costs can climb quickly for high-traffic consumer apps, and implementing a clean event taxonomy takes engineering time before reports become trustworthy.
Key features
AI
- AI assistant
Collaboration
- Roles & permissions
Automation
- API access
Getting started
- Templates
Data
- Import & export
- Reporting & dashboards
Security
- SSO / SAML
- GDPR compliance tools
Marketing
- Audience segmentation
Analytics
- Funnels
- Session replay
- Custom event tracking
- Integrations
- HubSpot, Intercom, Salesforce, Slack, Zapier
- Platforms
- Web, API
Pros & cons
Strengths
- Fast, flexible funnel, retention and flow reports
- Unlimited seats on every plan, including Free
- Cohorts sync to CRM and messaging tools such as HubSpot, Salesforce and Intercom
- Warehouse connectors avoid building a second event pipeline
- Session replay linked directly to funnel drop-offs
Limitations
- Event-based pricing gets expensive for high-traffic consumer apps
- Needs a planned event taxonomy and engineering time to instrument
- Free allowance was cut to about 1 million events per month in 2024
- No built-in A/B testing or feature flags
Pricing
Freemium. Free plan up to approximately 1 million events per month with unlimited seats; Growth is usage-based, charging per event above the free allowance with volume discounts; Enterprise is custom.
Free
Free
For small products and evaluation; limited by monthly event volume, not seats.
- Up to approximately 1 million events per month
- Unlimited seats
- Core funnel, retention and flow reports
- A monthly allowance of session replays
Growth
PopularCustom
Usage-based: pay per event above the free monthly allowance, with volume discounts.
- Pay-as-you-go pricing on monthly events
- Unlimited saved reports and boards
- Add-ons such as Group Analytics and Data Pipelines
- Email support
Enterprise
Custom
Custom contract for large organizations with governance and security needs.
- SSO/SAML and advanced permissions
- Data governance and volume discounts
- Dedicated support
Prices are listed in USD and can change. Confirm current pricing on the vendor’s pricing page.
Best for
A good fit if you are
- Product managers and growth teams analyzing in-app behavior
- SaaS and mobile apps that need funnel and retention analysis
- Teams that want stakeholders to self-serve reports without SQL
Not ideal if you
- Content sites that mainly need traffic and source reporting
- Very high-volume consumer apps on a tight budget
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Mixpanel
Free plan · Free plan