Does Brevo or Crisp have a free plan?

Both do. Brevo and Crisp each offer a free tier, so you can try either without paying.

How long is the Brevo and Crisp free trial?

Crisp offers a 14-day free trial. Brevo does not offer one.

Brevo vs Crisp

A side-by-side look at Brevo and Crisp: what each costs to start, whether there is a free plan, how easy they are to pick up, and which features and integrations they cover.

Which should you choose?

Choose Brevo if

Businesses with large contact lists and moderate sending volume
European SMBs that need GDPR-friendly email and SMS
Teams wanting transactional and marketing email in one place

Visit Brevo

Choose Crisp if

Startups and small businesses that want chat-first support on a flat budget
Teams handling WhatsApp, Messenger and Instagram alongside website chat
Founders who want a self-serve tool with desktop apps

Visit Crisp

Cheapest to start

Not confirmed

Free plan

Brevo, Crisp

Highest editor rating

Brevo · 4.3

Comparison of Brevo and Crisp
Compare	Brevo Visit site	Crisp Visit site
Free plan	Yes	Yes
Free trial	No	Yes
Starting price	From $9/mo	From $45/mo
Editor rating	4.3	3.9
Ease of use	Easy (4/5)	Easy (4/5)
Category	Marketing	Customer Support
Pricing model	Free forever plan, no card required. Paid tiers are priced by email volume: Starter $9/month (from 5,000 emails), Standard $18/month adding automation, A/B testing and a landing page, and Professional $499/month from 150,000 emails with 10 seats. Enterprise is priced on contact. Yearly billing saves 10 percent.	A free plan covers two seats with basic live chat. Paid plans are flat fees per workspace: Mini at approximately $45 per month, Essentials at approximately $95 per month and Plus at approximately $295 per month, each bundling a fixed number of seats, with Crisp AI sold as an add-on.
Plans	Free — Free Starter — $9/mo Standard — $18/mo Professional — $499/mo Enterprise — Custom	Free — Free Mini — $45/mo Essentials — $95/mo Plus — $295/mo
Platforms	Web, iOS, Android, API	Web, Windows, macOS, Linux, iOS, Android, API
Integrations	Google Analytics, HubSpot, Make, Salesforce, Shopify, WooCommerce, WordPress, Zapier	Facebook & Instagram, HubSpot, Salesforce, Shopify, Slack, WhatsApp, WordPress, Zapier
Best for	Businesses with large contact lists and moderate sending volume European SMBs that need GDPR-friendly email and SMS Teams wanting transactional and marketing email in one place	Startups and small businesses that want chat-first support on a flat budget Teams handling WhatsApp, Messenger and Instagram alongside website chat Founders who want a self-serve tool with desktop apps
Pros	Volume-based pricing suits large lists mailed infrequently Email, SMS, WhatsApp and transactional email under one account Capable automation builder on the Standard plan EU-based company with a strong GDPR posture Free plan with 300 emails per day and no contact-based fee	Flat per-workspace pricing instead of per-seat fees Live chat, shared inbox, knowledge base, chatbot and campaigns in one product Native desktop apps for Windows, macOS and Linux plus iOS and Android apps Lightweight chat widget with a large set of channel connectors
Cons	300-per-day cap on the Free plan rules out larger sends Branding removal and dedicated IPs cost extra Built-in CRM is basic compared with dedicated tools Template library is smaller than Mailchimp's	No formal ticketing, SLA management or skills-based routing Reporting is basic compared with Zendesk or Intercom Seat caps on each plan mean growing teams jump to the next tier Vendor support is chat and documentation based, with no account management on lower plans
A/B testing	Yes	No
AI agents	No	Yes
API access	Yes	Yes
Audience segmentation	Yes	No
Chatbot	No	Yes
Desktop app	No	Yes
Drag-and-drop email builder	Yes	No
Forms & surveys	Yes	No
Knowledge base / help centre	No	Yes
Landing page builder	Yes	No
Live chat	Yes	Yes
Mobile app	No	Yes
Multichannel inbox (email, chat, social)	No	Yes
Reporting & dashboards	Yes	No
Shared inbox	No	Yes
SMS marketing	Yes	No
Visual pipeline	Yes	No
Webhooks	No	Yes
WhatsApp channel	Yes	Yes
Workflow automation	Yes	Yes

Common questions

Does Brevo or Crisp have a free plan?: Both do. Brevo and Crisp each offer a free tier, so you can try either without paying.
How long is the Brevo and Crisp free trial?: Crisp offers a 14-day free trial. Brevo does not offer one.

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