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Otter.ai vs Zoom

A side-by-side look at Otter.ai and Zoom: what each costs to start, whether there is a free plan, how easy they are to pick up, and which features and integrations they cover.

Which should you choose?

Choose Otter.ai if

  • Individuals who want automatic notes for back-to-back video calls
  • Students and journalists recording lectures and interviews
  • Sales and customer teams that need call summaries in the CRM

Choose Zoom if

  • Teams that host external meetings, sales calls or classes with guests
  • Organizations that need webinars and large events on the same platform
  • Companies wanting AI meeting summaries without a third-party notetaker

Cheapest to start

Not confirmed

Free plan

Otter.ai, Zoom

Highest editor rating

Zoom · 4.4

Comparison of Otter.ai and Zoom
CompareOtter.ai
Free planYes
Free trialNo
Starting priceFrom $16.99/mo
Editor rating4.0
Ease of useVery easy (5/5)
CategoryWriting
Pricing modelFree Basic plan with 300 minutes per month; Pro is $16.99 per month (approximately $8.33 per month billed annually), Business $30 per user per month ($20 annually) and Enterprise custom.
Plans
  • Basic Free
  • Pro $16.99/mo
  • Business $30/user/mo
  • Enterprise Custom
PlatformsWeb, iOS, Android, Browser extension
IntegrationsGoogle Meet, Google Workspace, HubSpot, Microsoft 365, Microsoft Teams, Salesforce, Slack, Zapier, Zoom
Best for
  • Individuals who want automatic notes for back-to-back video calls
  • Students and journalists recording lectures and interviews
  • Sales and customer teams that need call summaries in the CRM
Pros
  • Auto-joins Zoom, Google Meet and Teams from the calendar and records without the host
  • Live transcript with speaker identification and post-meeting summaries
  • Usable free tier for light use
  • Mobile apps for recording in-person conversations
  • Salesforce and HubSpot integrations for sales teams
Cons
  • Transcription supports only English, Spanish and French
  • Free plan caps conversations at 30 minutes and 300 minutes per month
  • Accuracy drops with accents, technical vocabulary and overlapping speech
  • OtterPilot can join meetings uninvited unless auto-join settings are managed
AI agentsYes
AI assistantYes
API accessNo
Browser extensionYes
Channels & threadsNo
Comments & mentionsYes
Desktop appNo
Import & exportYes
Meeting recording & transcriptsYes
Mobile appYes
Multi-language supportYes
Real-time collaborationYes
Roles & permissionsYes
Screen sharingNo
SSO / SAMLYes
TranscriptionYes
Two-factor authenticationNo
Video callsNo
WebhooksNo
WebinarsNo

Common questions

Does Otter.ai or Zoom have a free plan?
Both do. Otter.ai and Zoom each offer a free tier, so you can try either without paying.

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