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Hotjar vs Semrush

A side-by-side look at Hotjar and Semrush: what each costs to start, whether there is a free plan, how easy they are to pick up, and which features and integrations they cover.

Which should you choose?

Choose Hotjar if

  • Marketers and UX teams diagnosing why landing pages underperform
  • Ecommerce stores looking for checkout friction
  • Small teams that want heatmaps and surveys without training

Choose Semrush if

  • Agencies running SEO and PPC for multiple clients
  • In-house marketing teams that need competitor intelligence
  • Content teams that want research and optimization in one suite

Cheapest to start

Not confirmed

Free plan

Hotjar, Semrush

Highest editor rating

Semrush · 4.7

Comparison of Hotjar and Semrush
CompareHotjar
Free planYes
Free trialNo
Starting priceFrom $39/mo
Editor rating4.2
Ease of useVery easy (5/5)
CategoryAnalytics
Pricing modelObserve, Ask and Engage are priced separately, each with a free Basic tier. Observe Plus is approximately $39 per month ($32 billed annually), Business from about $99 ($80 annually) and Scale from about $213 ($171 annually).
Plans
  • Observe Basic Free
  • Observe Plus $39/mo
  • Observe Business $99/mo
  • Observe Scale $213/mo
PlatformsWeb, Browser extension
IntegrationsGoogle Analytics, HubSpot, Jira, Microsoft Teams, Shopify, Slack, WordPress, Zapier
Best for
  • Marketers and UX teams diagnosing why landing pages underperform
  • Ecommerce stores looking for checkout friction
  • Small teams that want heatmaps and surveys without training
Pros
  • Installs in minutes with a script, Shopify app or WordPress plugin
  • Free Basic tiers for heatmaps, recordings and surveys
  • Recordings filterable by rage clicks, errors and custom events
  • Surveys and feedback widgets in the same tool as recordings
  • Integrations with Google Analytics, HubSpot, Slack and Jira
Cons
  • Observe, Ask and Engage are billed separately, so the full suite adds up
  • Daily session caps mean busy sites need higher tiers for full coverage
  • Data retention is limited to 365 days
  • Not a substitute for quantitative traffic or product analytics
AI assistantYes
API accessNo
Audience segmentationYes
Backlink analysisNo
Browser extensionNo
Competitor analysisNo
Content optimizationNo
Custom event trackingYes
Forms & surveysYes
FunnelsYes
GDPR compliance toolsYes
HeatmapsYes
Keyword researchNo
Mobile appNo
Rank trackingNo
Reporting & dashboardsYes
Roles & permissionsYes
Session replayYes
Site auditNo
SSO / SAMLYes
TemplatesYes
White-label / custom brandingNo

Common questions

Does Hotjar or Semrush have a free plan?
Both do. Hotjar and Semrush each offer a free tier, so you can try either without paying.
How long is the Hotjar and Semrush free trial?
Semrush offers a 7-day free trial. Hotjar does not offer one.
Which is easier to use, Hotjar or Semrush?
In VERILO's editorial assessment Hotjar is the easier of the two, scoring 5 out of 5 against 3 for Semrush. That is a judgement about how quickly a new team gets productive, not a measured benchmark.

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